FREQUENTLY ASKED QUESTIONS
Are the roses real?
Yes. All of our luxury one year roses are just that, real fresh cut roses that have been 100% naturally preserved.
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How long can they last?
Treated with care and in the correct surroundings your roses should last for a year, but can last for up to and beyond 3 years.
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How do they last so long?
All of our roses are cut at their most perfect form, they then go through a clever preservation process which involves removing the sap and rehydrating it with 100% natural ingredients, thus helping them to retain their beautiful fresh cut look for years.
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Do they have any scent?
Yes, our roses smell gorgeous, we spray them with a beautiful rose scent. Please note that this doesn’t last as long as the roses.
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How long does delivery take?
Our current arrival date will be shown at checkout, this is usually next day if ordered early enough.
UK 1-3 DAYS *Various options available
EUROPE 3-5 WORKING DAYS
REST OF THE WORLD 6-8 WORKING DAYS
Please note these timescales can change
depending on workload, time of year etc,
but our current arrival date will be shown at checkout.
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Can you deliver on a certain day?
We can for U.K orders yes, simply choose GUARANTEED and put your preferred arrival date (Mon-Sat) in checkout notes, or click on our chat button in the bottom right hand corner of your screen to discuss. U.K ONLY
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Can you create bespoke displays?
Yes absolutely, just email us at sales@jednay.com or message us via our chat button and if possible we’ll create your perfect display.
Will there be a paper receipt sent with the roses?
No, all of our roses are sent billing info free.
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Where do you deliver to?
We deliver our roses to most countries around the world.
UK TRACKED24 - FREE
NEXT DAY GUARANTEED BY 1PM - £5
EUROPE £15
REST OF THE WORLD £15-£30
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How much water do they need?
Absolutely none at all, just follow this simple care guide which is included with every box.
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Never water your preserved roses
Keep them away from direct sunlight
Keep them at room temperature
Avoid handling as they are very delicate
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I have allergies, will they affect me?
No. This is one of the many advantages of preserved roses as all the pollen vanishes as part of the preservation process, so no more sneezing or itchy eyes for hay fever sufferers.
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Can I take the roses out of their box?
Our roses are fixed into their box and are not designed to be removed, our stunning handcrafted boxes are just as beautiful as the roses they display and complement them perfectly.
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How big are the roses?
Roses are a natural product therefore vary in size, but our roses are always between 5cm and 6cm in diameter and Belle roses are approximately 10cm.
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Can the roses go outside?
No, our luxury preserved roses are meant for interior décor and are not suitable for outdoors.
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What colours do you have?
Classic Red
Red Red Wine
Angel White
Soft Pink
Bubblegum Pink
Sunshine Yellow
Sunset Orange
Lilac Love
Purple Rain
Sky Blue
Tiffany Blue
Deep Blue Sea
Peppermint Tea
Limeade
Deep Forest Green
Champagne
Graceful Grey
Midnight Black
Sketchy
Candy Floss
Over The Rainbow
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If you have any other questions please ask away..
By clicking on the little green chat button in the bottom right hand corner of your screen.
Or via email
sales@jednay.com